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It actually just happened with my 4GB memory upgrade for my Mac. It took 4 days for it to go from Edison, NJ (shipping center) to Laurel, MD (15 miles PAST my house, and another shipping center). Then, it was held on Saturday for absolutely no reason whatsoever. Finally arrived at my house at 5:15 pm the following Monday.
What kind of crap is that, UPS?
One exception I have found with UPS is that if you happen to have a PO box at The UPS Store (formally Mailboxes Etc.), stuff mysteriously appears faster than if you get it delivered to your Dunwoody apartment 1.5 miles away...
I think you nailed it, they dont want to to give you better service than you pay for.....I had tyhe exact same thing happen when i ordered some stuff from OWC this past spring. It's three days ground from them to ATL (I'm here in Lawrenceville) and they held it for a day at Doraville even thoough they could have put on a trunk in two...
BTW, i see C. Warren and you on Engadget quite a bit :)
Today, I'm waiting for a package I paid extra for overnight delivery, and just got a message that it was delayed due to a storm. That means it sat at Hapeville for 2 hours after arrival, and is now languishing in Doraville. No telling when I'll see it.